Privacy Policy

At Neurospice & Life, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, shop our merch, or engage with our community. If at any time you have questions or concerns, please reach out to us at hello@neurospiceandlife.com

1. Who we are

Neurospice & Life is a creative, educational brand founded by two best friends dedicated to celebrating neurodiversity and challenging stereotypes through conversation, courses, and community.
Our website is hosted on Systeme.io, and our domain is managed via GoDaddy.
You can contact us any time at hello@neurospiceandlife.com.

2. Information we collect

We collect information you provide directly and information gathered automatically through your interactions with our site:

Information you provide directly:

• Your name and email address when you sign up for updates, download a freebie, make a purchase, or register for a workshop or course.

• Payment details processed securely via Stripe or Printify (we do not store your payment information).

• Delivery details for physical products purchased via Printify.

Information collected automatically:

• Website usage data, such as page visits, device type, and general location, via cookies and analytics tools.

• Future integrations may include tracking and analytics through Google Analytics, Pinterest, and YouTube to help us understand how people find and enjoy our content.

3. How we use your information

We use the information we collect to:

• Provide you with products, courses, and services you’ve requested.

• Send updates, newsletters, and marketing communications (you can unsubscribe at any time).

• Improve our content, services, and website performance.

• Fulfil orders and deliver products through trusted third parties (e.g., Printify).

• Maintain compliance with legal and financial obligations.

4. Sharing your information

We respect your privacy and only share your data with trusted service providers who help us operate safely and effectively. These may include:

• Systeme.io for website hosting, email management, and course delivery.

• Stripe for secure payment processing.

• Printify for printing and shipping physical products.

• Zoom for virtual events and workshops.

• Google, Pinterest, and YouTube for analytics and advertising (where enabled).

We also maintain connected platforms that may collect limited usage data when you interact with our content outside this website, including our YouTube channel, Pinterest page, and podcast hosted on Podbean. These services may use cookies or analytics tools to understand engagement and improve user experience in accordance with their own privacy policies.

We never sell your personal information.

5. Data storage and security

Your data is securely stored within Systeme.io’s encrypted servers and any third-party partners listed above. We take appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

6. Your rights

You have the right to:

• Request access to or deletion of your personal information.

• Withdraw consent to marketing emails at any time by clicking “unsubscribe.”

• Contact us for any privacy-related concerns at hello@neurospiceandlife.com.

7. Cookies

Our website may use cookies to personalise your experience, improve performance, and analyse traffic. You can adjust your browser settings to decline cookies, though this may affect site functionality.

8. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. The updated version will always be available on our website with a revised “last updated” date.

Contact us:
If you have any questions about this policy or how your information is handled, please contact us at hello@neurospiceandlife.com

For more information on our products, services and community standards, please view our service agreement here